Posts tagged: Returns

As an e-commerce retailer, offering an easy refund policy is a great way to attract new customers and retain old customers. If customers see that you are willing to “take one on the chin,” in order to keep them happy, they are more likely to trust yo ...

Customer satisfaction is key when it comes to retail. From the shopping experience to the quality of the product, retail business owners know every detail makes a difference in whether a customer will return or not. However, e-commerce stores face ...